Infrastructure Management

Our offer to your business

Premium Support

Cost-Effective Alternative to Internal Hiring

IT operations without the hassle and expense of hiring internal engineers. Hiring and retaining skilled engineers internally is a costly endeavour, with expenses including salaries, benefits, training, and overhead. With our outsourcing service, you can enjoy the expertise and support of seasoned professionals at a fraction of the cost. We offer flexible service tiers tailored to your budget and requirements, ensuring you receive maximum value for your investment.

The Procedural Software Ltd

Commitment to SLA and Security Standards

At The Procedural Software Ltd, we take pride in our commitment to service excellence and security. Our Service Level Agreements (SLAs) guarantee prompt response times, fast issue resolution, and high uptime for your critical systems. We adhere to industry-leading security standards and best practices to safeguard your data and infrastructure against cyber threats and breaches. Rest assured, your systems are in safe hands with our dedicated team of experts.

build your ideas

Continuous Improvement and Innovation

We don’t just meet your current needs – we anticipate and adapt to your evolving requirements. Our commitment to continuous improvement means we are always striving to enhance our services, refine our methods, and stay ahead of the curve in technology trends and advancements. We regularly review and update our processes, tools, and skillsets to deliver the highest quality service and value to our clients

centos
debian
ubuntu
fedora

For everyone!

We’re dedicated to supporting businesses of all sizes on their IT journey. Our Starter Service offers essential IT support and infrastructure management for small or starting companies at an affordable price of just £250 per month. From ensuring optimal performance and security to managing panel administration, our team of experts is here to help you navigate the complexities of IT, so you can focus on growing your business. Join us today and kickstart your IT journey with confidence.

our team

Starter

£250

A month

  • Panel Administration2
  • Server Administration3
  • Backup Solutions
  • Server Monitoring
  • Server and Stacks updates
  • Basic Disaster Recovery5
  • Containerisation Management
  • Basic SLAs5
  • L1 & L2 Support
  • Phone, Email, and Live Chat

For when you need to go beyond

  • Monthly
  • Annually

Core

£1000

A month

  • Panel Administration2
  • Server Administration3
  • PaaS / SaaS Administration4
  • Server Setup
  • Automations
  • Backup Solutions
  • Server Monitoring
  • Security Hardening
  • Server Optimisation
  • Proactive Maintenance
  • Server and Stacks updates
  • Standard Disaster Recovery5
  • Containerisation Management
  • Standard SLAs5
  • L1, L2 & L3 Support
  • Phone, Email, and Live Chat

Business

£2500

A month

  • All features of Core Tier
  • DevOps
  • Custom automations
  • Custom Shell/Bash Scripts
  • Enhanced Disaster Recovery5
  • Regular Reporting & Analytics
  • Enhanced SLAs5
  • White Label Option
  • 24/7 L1, L2 & L3 Support
  • Regular Reporting & Analytics

Elite

£5000

A month

  • All features of Business Tier
  • Security Audits
  • Cluster Management
  • Enhanced Monitoring
  • Custom SLAs5
  • Priority Support
  • Faster Issue Resolution
  • Custom Disaster Recovery5

Core

£1000/Month

£850

A month

  • Panel Administration2
  • Server Administration3
  • PaaS / SaaS Administration4
  • Server Setup
  • Automations
  • Backup Solutions
  • Server Monitoring
  • Security Hardening
  • Server Optimisation
  • Proactive Maintenance
  • Server and Stacks updates
  • Standard Disaster Recovery5
  • Containerisation Management
  • Standard SLAs5
  • L1, L2 & L3 Support
  • Phone, Email, and Live Chat

Business

£2500/Month

£2000

A month

  • All features of Core Tier
  • DevOps
  • Custom automations
  • Custom Shell/Bash Scripts
  • Enhanced Disaster Recovery5
  • Regular Reporting & Analytics
  • Enhanced SLAs5
  • White Label Option
  • 24/7 L1, L2 & L3 Support
  • Regular Reporting & Analytics

Elite

£5000/Month

£4000

A month

  • All features of Business Tier
  • Security Audits
  • Cluster Management
  • Enhanced Monitoring
  • Custom SLAs5
  • Priority Support
  • Faster Issue Resolution
  • Custom Disaster Recovery5

1: e.g. Cloud Services/Platforms, Servers / VPSes / Nodes, Panels. Further details can be found here

2: Refers to Cloud Services/Platforms such as, Azure, GCP, AWS, etc.

3: Refers to Dedicated Servers and VPSes.

4: Refers to control panels such as, cPanel, Plesk, Wrangler, Portainer, etc.

5: SLA and Disaster Recovery is explained in our Terms and Conditions for infrastructure management.